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TEPCO Sustainability Report  [ Special Feature ]
TEPCO's Four Commitments
Ensuring that all management and staff observe corporate ethics and are in compli-ance with all rules and regulations Strengthening internal surveillance in the nuclear power division and reforming our corporate culture Creating an environment where operations can be carried out properly Disclosing information and ensuring transparency

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Measures to prevent a recurrence of nuclear power incidents - encouraging a climate and creating a corporate system that assures compliance
Since the end of August 2002, a series of incidents connected with inspection and maintenance work at our nuclear power stations have come to light. We would like to offer our sincere apologies for the inconvenience and anxiety caused, not only to residents living near power plants but also to all our customers and society as a whole.
Since the autumn of 2002, we have made a pledge of the "Four Commitments" as a measure to prevent recurrence. All of our employees have been working flat out to encourage a climate and create a corporate system that assures compliance with rules and regulations. Now, thanks to the support and guidance of society (particularly residents living near power plants), as well as the government and relevant bodies, our measures to prevent recurrence have started to take effect.
In this Special Feature, we report on measures that are already in motion or are being practiced.


Outline of incidents connected with inspection and maintenance work at nuclear power stations
 • Of 29 cases for which GE (*) pointed out inappropriate practice concerning inspection and maintenance work at our nuclear power stations, it was finally concluded that there were "16 cases in which inappropriate practices were recognized" (Investigation Report published on September 17th, 2002). These included cases of concealment and falsifying maintenance records.
(*) General Electric Company. "GE" is used here to refer to the company as well as its subsidiaries and others.

The Chairman and President accepted overall responsibility for the incidents, and resigned from their posts as directors of the company. The Executive Vice-President, who has overall responsibility for the nuclear power division, also resigned, while other employees connected with nuclear power suffered demotion, pay cuts or other penalties.

 • On investigating, at our own initiative, the company's past record of inspection and maintenance work, we discovered 8 new cases in which there were suspicions of inappropriate practice (all of these involved cracks in nuclear reactor recirculation pipes; announcement made on September 20th, 2002).

 • Inappropriate practices were discovered to have been committed in inspections to measure the level of leakage from the primary containment vessel at Fukushima Daiichi Nuclear Power Station Unit No.1 (the 15th and 16th periodic inspections in 1991 and 1992, respectively). These practices included attempts to reduce the leakage rate by injecting air, and involved several TEPCO employees (Interim Report published October 25th, Final Report published December 11th, 2002).
Since these practices were in violation of the Law on the Regulations of Nuclear Source Material, Nuclear Fuel and Reactors (the Law on Regulation of Nuclear Reactors, etc.), the Minister of Economy, Trade and Industry issued an order for operations at the Fukushima Daiichi Nuclear Power Station Unit No.1 to be suspended for one year.
One employee with overall responsibility for inspections who was involved in this case was dismissed, three others were demoted, two were reprimanded and three were given severe cautions.

Motives, background, etc.
 • For maintenance division employees involved in inspecting and repairing nuclear power facilities, a matter of the utmost concern is to complete periodic inspections on schedule and restore grid power (send power to transmission lines). These employees felt a strong sense of responsibility to achieve this, as did the management staff in the nuclear power division.

 • This kind of awareness engendered a reluctance to report faults to the government if this would prolong periods of inactivity in nuclear power stations. The pressures of severe social reaction to nuclear power faults, and an over-confidence that we understood nuclear power better than anyone, led to the mistaken assumption that "things don't have to be reported as long as safety is not endangered". This in turn led to the situation in question.

 • The situation was aided and fostered by inadequate functioning of the system of checks (such as the system of surveillance of safety management and quality guarantees for nuclear power) and by a closed organizational culture.

 • In many respects, the fact that such practices could not be prevented, and the problems of the organizational culture that fostered them, need to be addressed not only by the nuclear power division but also by the company as a whole.

 • It is also a fact, however, that one aspect of the background to these incidents cannot be solved by TEPCO alone - namely, that the same standards have to be used for both "design standards" when constructing and "maintenance standards" when operating.

To ensure that such problems cannot occur again, TEPCO has pledged "Four Commitments" as a measure to prevent recurrence, and has made a decision, at a Meeting of the Board of Directors, to exert utmost efforts to this end.

Nuclear Reactor Recirculation System

A forced recirculation system in which cooling water inside the nuclear reactor vessel is extracted from the vessel and pressurized by a pump before being returned to the vessel. The reactor output can be increased or decreased by changing the pump speed.


nuclear power plant


Periodic Inspection

Periodic inspections, mandatory under the Electricity Utilities Industry Law, are undertaken by the government once every 13 months with the aim of keeping the facilities of power stations in safe condition, preventing faults and ensuring safe operation. The facilities subject to inspection are nuclear reactors and other related facilities, and steam turbines belonging to power stations, as defined in the Enforcement Provisions of the Law. Besides these government inspections, autonomous inspections are carried out by power companies during periodic inspections, with a view to independent security. Meanwhile, in an Amendment to the Electricity Utilities Industry Law in December 2002, autonomous inspections undertaken voluntarily until now are positioned by law as "Periodic Utility Inspections".

Leakage Rate Tests of Nuclear Reactor Primary Containment Vessels

Tests in which the leakage rate of gas (nitrogen gas) inside the containment vessel is calculated by measuring time-lapse pressure changes inside the containment vessel (a sealed steel vessel to enclose radioactive material, with walls about 20-30 mm thick). During periodic inspections of nuclear power stations, leakage rate tests are carried out in the presence of a government inspector.

The Law on the Regulation of Nuclear Source Material, Nuclear Fuel and Reactors

More commonly known as the Law on Regulation of Nuclear Reactors. It establishes necessary regulations on the refining, processing, storage, reprocessing and disposal of nuclear source materials and nuclear fuels, as well as the installation and operation of nuclear reactors. The aim of this is to maintain public safety by ensuring that the uses of these materials, fuels and reactors are limited to peaceful purposes and conducted in planned fashion, as well as preventing disasters caused by these and protecting nuclear fuels. The Law also includes necessary provisions on the use of internationally regulated materials, to ensure compliance with treaties and other international commitments on research, development and use of nuclear power.
In December 2002, the Law was partly amended in response to problems including the falsification of autonomous inspection records at TEPCO nuclear power stations. The amendment made it possible to require reports from companies conducting maintenance and inspections, as well as to impose increased fines and incremental penalties for corporations (100 times the normal fine).

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