TEPCO TOKYO ELECTRIC POWER COMPANY
Top Page Topics Site Map Links Downloads Library Japanese
Energy&Resources Environment&Community Customer Communication Press Room Investor Relations Corporate Overview Related Businesses
Customer Communication Customer Support
Service Guide
Online Service Request
Customer Support
Tokyo
Kanagawa
Saitama
Chiba
Ibaraki
Tochigi
Gunma
Yamanashi
Shizuoka
TEPCO AMUSEUM
FAQ
Customer Contacts
Customer Center | Tokyo
We deal with emergencies, such as power failures, on a 24-hour basis. This service is also accessible from mobile or PHS phones.
map
Tokyo Customer Center (Daiichi)
Service Area: Koto, Sumida, Edogawa, Katsushika, Taito, Arakawa, Adachi, Shibuya, Setagaya,Shinagawa, Meguro, Ota
Moving / change of contract 0120-995-001 (toll free)
Inquiries related to power failures and
electricity charges
0120-995-002 (toll free)
In case that 2 numbers above are not
available
03-4477-3099 (payable)
FAX 0120-995-088 (toll free)
Office hours Monday-Saturday 9:00am-8:00pm (except Holidays)
* Please be sure to dial the correct number.
Tokyo Customer Center (Daini)
Service Area: Chiyoda, Chuo, Minato, Shinjuku, Toshima, Bunkyo, Itabashi, Kita, Nerima, Suginami, Nakano and Islands
Moving / change of contract 0120-995-005 (toll free)
Enquiries related to power failures and
electricity charges
0120-995-006 (toll free)
In case that 2 numbers above are not
available
03-4336-5099 (payable)
FAX 0120-995-099 (toll free)
Office hours Monday-Saturday 9:00am-8:00pm (except Holidays)
* Please be sure to dial the correct number.
Tama Customer Center
Service Area: Tokyo area excluding 23 wards
Moving / change of contract 0120-995-661 (toll free)
Inquiries related to power failures and
electricity charges
0120-995-662 (toll free)
In case that 2 numbers above are not
available
042-353-7999 (payable)
FAX 0120-995-688 (toll free)
Office hours Monday-Saturday 9:00am-8:00pm (except Holidays)
* Please be sure to dial the correct number.
back to page top
Legal Notices Contact Us