FAQ regarding Permanent Compensation for Nuclear Damages by the Accident at Fukushima Daiichi Nuclear Power Station and Fukushima Daini Nuclear PowerStation (for damages suffered by individuals)

We set out the standard for compensation based on "the interim guidelines governing nuclear disaster compensation due to the accident at Fukushima Daiichi and Daini Power Stations" (the "Interim Guideline") decided by Dispute Reconciliation Committee for Nuclear Damage Compensation. If you would like to see the above Interim Guideline, please refer to the website of Dispute Reconciliation Committee for Nuclear Damage Compensation below:

http://www.mext.go.jp/b_menu/shingi/chousa/kaihatu/016/index.htm

We set out the standard for compensation per the Interim Guideline. As for damage items not indicated in the Interim Guideline, we would like to confirm the situation to ascertain the relationship with our Nuclear Power Station accident. Please make a telephone call to our call center.

As for interim compensation we already paid, we will deduct from the permanent compensation when we pay.

No, even if the amount of permanent compensation this time is lesser than that of interim compensation TEPCO paid, you don't need to repay the balance this time (we will settle the balance at future payments of permanent compensation).

As for the incremental living expenses out of evacuation expenses, per the Interim Guideline, we will pay in principle a fixed amount as part of "noneconomic damage caused by the living in evacuation".
However, as to furniture and household goods indispensable for a living, if you additionally bought during evacuation because of reasonable reasons such as it was impossible to bring out of the home, we will compensate for the actual costs to the extent necessary and reasonable.

<Example of items subject to compensation> Updated on November 15

If you move from an evacuation shelter to a hotel within the same month, please select "A: evacuation shelter, gymnasium, public hall" for that month and apply.

Yes. If the duration of evacuation begins within that month even one single day, we pay for that month.

If you used public transportation when you evacuated, you don't need to submit the details. We will pay the standard transportation expenses (for other transportation) set out in the "A guide for applying for compensation".

If you used a private vehicle when you evacuated or returned home beyond the prefectural border, we will pay the standard transportation expenses (for private vehicle) set out in the "A guide for applying for compensation".

In principle, we will pay the standard transportation expenses set out in the "A guide for applying for compensation" to the extent necessary and reasonable.

<The method for compensation>
Please write the reason, the date of transportation and the travel expenses in "C other details for compensation" of the application.

We are considering the treatment of a reward if you evacuate and stay at a relative's house. As soon as the direction is determined, we will announce.

In principle, we compensate for the temporary returning home expenses for once a month. Once the instruction for "evacuation" is lifted, we will compensate for the reasonable period after that. However, if there are circumstances beyond once a month such as you could not finish transferring furniture and household goods, we would like to confirm the circumstances.

If there is remaining balance of temporary returning home expenses you have borne (transportation expenses, accommodation expenses, furniture and household goods transfer expenses and decontamination expenses) but haven't yet invoiced, please ask for compensation by the application for compensation. As for amounts already compensated by the temporary compensation, that is no longer subject to compensation.

If you have a family member who was injured, health deteriorated, got illness and passed away due to the obliged "evacuation etc", we will transact on an individual basis. Please inform us by "C other compensation detail" of the application for compensation.

Even if you are exempted from medical expenses, if you submit the medical certificate or hospital record, we will check the date of going to the hospital and pay. In "A guide for applying for compensation", "persons we compensate for the medical expenses" is "persons subject to life and bodily injury" (※)and does not mean to limit to persons actually bear the medical expense.
(※)persons who were injured, health deteriorated, got illness because of the forced "evacuation etc" (evacuation, stay outside of "areas subject to evacuation" and indoor evacuation) or paid for preventative treatment for deterioration of health due to the forced "evacuation etc".

Without the medical certificate is fine. We would like you to ask the hospital you are going to fill the "hospital certificate" (you can download from our website), send to us with the application for compensation. We will review the content and will pay the travel expenses to the hospital and noneconomic damage for going to the hospital.
If the cumulative amount of copayment and deductible or noneconomic damage for going to the hospital reaches or exceeds JPY 100,000, we would like you to send us the medical certificate and a letter of consent at the next time when you submit the application.

We will compensate for the reduction of revenue if you submit us a copy of the insurance card and a document that evidences the average monthly salary, such as income tax payment certificate for 2011. If you cannot submit the document that evidences the average monthly salary, we pay JPY 30,000 per month. If you can put together necessary documents later, if you submit, we will check the content and pay for the balance additionally.

Instead of "Nenkin teiki bin" Japan Pension Service is printing "Reference of pension record (print for mail)" and mailing. We are using that reference of pension record as the certificate instead of "Nenkin teiki bin".

We would like you to write the total aggregate salary of these two companies and submit the application.

If there is one single day for suspension, we would like you to treat the entire month as compensation for suspension and fill the number of months.

The travel expenses for the examination is subject to compensation even the examination itself is free of charge. We would like you to attach the certificate for examination to the application for compensation and submit.

As soon as we receive the application, we will send out "notification of receipt of the application".
After that, we will check the content and mail "notification of the result" and "letter of acceptance".
After you review the "notification of the result" and if you are agreeable, we would like you to sign "letter of acceptance" and mail to us.

As for items you signed the letter of acceptance and agreed upon, if there was an unavoidable reason that resulted in oversight etc, we will discuss the additional compensation with you.

Not limited to "damages for incapacity to work", as for items you signed the letter of acceptance and agreed upon, if there was an unavoidable reason that resulted in oversight etc, we will discuss the additional compensation with you.

This time's acceptance of application (subject period is from March 11, 2011 to August 31, 2011) is the first time. We are planning to set the subject period and accept application every 3 months.

As for certain items subject to compensation, even if you don't have receipts, we will discuss the circumstances and pay the standard amount. If you find receipts exceeding the standard amount, we will make up at the time of next submission (travel expenses etc). As for the details, please refer to "a guide for applying for compensation" or make a telephone call to our call center (0120-926-404).