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Corporate Information

 
Press Release (Aug 30,2011)
Permanent Compensation for Nuclear Damages by the Accident at Fukushima Daiichi Nuclear Power Station and Fukushima Daini Nuclear Power Station
We sincerely apologize to residents around the power stations and the 
general public for the tremendous inconvenience and anxiety that has 
arisen on account of the accident at Fukushima Daiichi Nuclear Power 
Station and Fukushima Daini Nuclear Power Station (the "Accident").

We, in accordance with "the interim guidelines governing nuclear disaster 
compensation due to the accident at Fukushima Daiichi and Daini Power 
Stations" (the "Interim Guideline") decided by Dispute Reconciliation 
Committee for Nuclear Damage Compensation on August 5 under the framework 
for Nuclear Damage Compensation including Bill for Nuclear Damage 
Compensation Facilitation Corporation enacted on August 3, will process 
permanent compensation for damages determined as follows:

1. Outline of this Permanent Compensation (please refer to Appendix 1)

  (1) Application - determination of the amount for compensation
   (a) We would like people affected to fill the application form that we 
       send out and claim the amount of damages.
       As for people who would like to claim for the first time and who 
       would like to change the postal address, we would appreciate it if 
       you could contact "Fukushima Nuclear Compensation Consultation Room 
       (Call Center)" set out at the end of this announcement.

   (b) We will review each item claimed, calculate the amount of 
       compensation, agree on the amount with the people affected and pay 
       the entire amount as soon as possible. If there are items claimed 
       but not yet agreed upon, we can pay the compensation amount for 
       agreed items first.

  (2) Terms for compensation
  As the Accident is not yet settled, it is impractical to set the last 
  date for damages for many compensation matters. As such, we would like 
  people affected to claim the first compensation for damages determined 
  from the date of the Accident (March 11, this year) to the end of 
  August this year. Thereafter, we would like people affected to claim 
  and we will pay on a quarterly basis.

  (3) Schedule
  As for personal damages, we are targeting to begin sending out and 
  receiving the application form from September 12 this year and to 
  commence payment in early October this year.
  As for enterprises and sole proprietors, as we are still in the 
  process of preparing the application form and the brochure for 
  compensation for various kinds of businesses, we are targeting to 
  begin sending out within September this year. We will announce again 
  once fixed.

2. Standard for compensation (please refer to Appendix 2)

In order to conduct impartial and expeditious compensation, we set out the 
standard for compensation for each item indicated by the interim guideline.
The salient points of the standard for compensation are as follows:

   (a) As for compensation for actual expenses such as accommodation, in 
       principle, we will check necessary documents such as receipts and 
       pay the actual costs. As to claim beyond a certain amount, we may 
       need to check the specific circumstances and discuss the amount for 
       compensation.

   (b) In terms of matters where it would be impractical to ascertain the 
       amount of damage or present the invoice such as non-economic damage 
       and fuel expenses for a personal car, we will pay the amount of 
       compensation determined by our company after confirming that the 
       damage occurred.

   (c) As for damage caused by other factors such as earthquake or tsunami 
       are not covered by this compensation. As such, we may need to check 
       that damage by other factors are not commingled.

As for matters we are not indicating the standard this time, we will 
continuously consider taking account of the status of settlement of the 
Accident and announce later.

<Items in the Interim Guideline to which we are not indicating the 
standard >
· "Loss or diminishment in property value" in "item 3: damages pertaining 
to instruction for evacuation by the government etc"
· "Property damage etc. to local public institutions etc." in "item 10: 
others"

As for the other matters not indicated in the Interim Guideline, per Act 
on Compensation for Nuclear Damages, we will discuss compensation for 
damages with recognizable causal relationship with the Accident in light 
of the Interim Guideline and our compensation standard.

3. Treatment of provisional compensation

We are paying various kinds of provisional compensation. As for personal 
provisional compensation, September 11 is the last day for receipt of 
application.
From September 12, we will pay by permanent compensation. In terms of 
provisional compensation, we will set off the amount at the time of 
payment of permanent compensation.
As for the treatment of provisional compensation for enterprises and sole 
proprietors, we will announce later.

4. The organizational structure for this permanent compensation (please 
   refer to Appendix 3)

We are conducting the compensation and consultation work mainly by TEPCO 
employees (700 persons) with the total headcount of 1,200. From October 
this year, we will bolster the organizational structure and will conduct 
the compensation and consultation work with 6,500 persons out of which 
3,000 persons are TEPCO employees.
On September 12 this year, we will establish "Compensation Operation 
Center" in charge of administration of receipt and confirmation of 
application and payment in Fukushima Nuclear Compensation Consultation 
Room, Head Office. On October 1 this year, in order to handle the 
compensation work for each prefecture other than Fukushima Prefecture in 
Tohoku region, we will establish "Tohoku Compensation Consultation Center" 
in Sendai City, Miyagi Prefecture.

<Contact address for compensation for damages by nuclear accident>
Fukushima Nuclear Compensation Consultation Room (Call Center)
Telephone: 0120-926-404
Time in:  from 9:00 am to 9:00 pm
[Postal address]
1-1-3 Uchisaiwai-cho Chiyoda-ku Tokyo 105-8730
(P.O. Box 78, Shiba Branch, Japan Post Service Company)
To: The Tokyo Electric Power Company, Incorporated
Attachment 1: Flowchart of Application for Compensation and Target Period 
              of Compensation (PDF 18.8KB)
Attachment 2: Overview of the Compensation Standards for the Major 
              Categories of Damages(PDF 34.9KB)
Attachment 3: New Organizational Structure (PDF 19.1KB)
Reference: Compensation and Example of Request by a family (PDF 34.1KB)
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