We provide you with general information about the Rules for Supply of Electricity
that specify the terms and conditions of a contract between customers and
TEPCO, as well as some instructions for the use of electric service and for
electricity-related trouble.
If you have any questions about electricity supply service, please don't
hesitate to
contact us.
Instructions About Voltage and Frequency
The electricity we deliver to you is transmitted at a normal voltage of 100
or 200V and at a frequency of 50 Hz. If you use foreign-produced electrical
appliances from abroad, be sure to check their indicated voltage and frequency
to see if they are suitable for use in Japan.
Acrobat® Reader
In Order to view the PDF documents, you will need a software product
called Adobe® Acrobat® Reader installed on your computer. You
can download this software product for
free from Adobe’s
Web site by clicking the left button: