We want to be strong and supportive.
Jan 30, 2024Fuel Cost Adjustments, etc. included in Electricity Rates for March 2024
Dec 27, 2023Fuel Cost Adjustments, etc. included in Electricity Rates for February 2024
Nov 29, 2023Fuel Cost Adjustments, etc. included in Electricity Rates for January 2024
Please refer to the following for various procedures and inquiries.
Feel free to contact us if you have any inquiries about electricity, gas, your contract plan, contract
renewal, or if you are planning to move. If you wish to contact us by telephone, please call the
following phone numbers.
After you dial the phone number, you will hear a recorded message in Japanese. Press number 2 and then 6 in order to connect to an operator and enable a third-party call. The third-party call is available in English, Chinese, Korean, Portuguese, and Spanish.
press number2and then6in that order.
This will connect you to an operator.
|Non-regulated rate plan
|Regulated rate plan
|Hours of operation
(excluding Sundays, holidays and new year/year-end holidays)
*In the event of power outage, please contact TEPCO Power Grid Inc. if you are in their transmission and distribution area.
*If you do not know what type of plan you have, please call the number for Non-regulated rate plan.
Click here in the event of power outage*
*These supports are available for customers residing in TEPCO Power Grid’s transmission and distribution area. For those living outside this area, please contact your local general transmission and distribution utility.
All other inquiries
Click here for information on TEPCO Energy Partner, Inc.
© TEPCO Energy Partner, Inc.