Legal Notice

Conditions of Use

April 1, 2016
TEPCO Power Grid, Inc.

Ownership of the copyright of this site

All copyrights to information, company logos, trademarks, sound, pictures, and other materials on the TEPCO Web Site, and all other rights are reserved by TEPCO unless otherwise noted.
Any use, without TEPCO's prior written permission, of any material for purposes other than personal use and uses such as reproduction or misappropriation in whole or part of any material or alteration thereof are prohibited.


TEPCO posts information only after carefully checking it; however, TEPCO does not make any warranty with respect to any or all contents of TEPCO Material, the accuracy, correctness and/or fitness for a particular purpose of use thereof. TEPCO takes no responsibility for any damage caused by using the TEPCO Web Site or caused through information in the TEPCO Web Site.
Information on the TEPCO Web Site can be changed or amended without notice and the maintenance of the TEPCO Web Site may be temporarily suspended or discontinued at any time.

Use of Links

If you would like to setup links to TEPCO Web Site, please give TEPCO advance notice of user name, telephone number, e-mail address, URL (web site address) of the link source, TEPCO's URL of the linked site and the starting date of the link.
Web sites that may create the misleading impression among internet users that said company is somehow related to TEPCO; inappropriate web sites that may damage TEPCO's reputation and credibility; and those that may offend public order and morals are strictly prohibited from linking to the TEPCO Web Site.

Notes on Reproducing and Citing the Information and Images (Videos Included) from Our Website

You are not required to submit any type of application, written or otherwise, to reproduce or cite the photos and videos included in "Photos and Videos Library."
When reproducing or citing those materials, include the following reference: "Source: Tokyo Electric Power Company Holdings"
To reproduce or cite other information and images (videos included) from our website, contact us here.

Handling Access Log

The TEPCO Web site records users' information in the form of an access log. It includes IP address, host name, browser name and the time of access of the user who accessed the TEPCO Web site, except information that could be used to identify the user personally. The access log is used for maintaining the TEPCO Web site and collecting statistics to analyze the trends in the TEPCO Web site access, and is not used for any other purpose.

Links to Other Websites

The TEPCO Web site may contain links to web sites of other corporations and organizations. TEPCO is in no way responsible for the handling of personal information on these other web sites.

Use of Cookies

In order to correct statistical data of the use of our websites, and to improve convenience of customer's access, we may use cookie technologies in our websites. However, we will not use the information obtained from cookies to identify individuals, nor to invade one's privacy.
Customers can refuse to use these technologies. However, in those cases, our websites may not function or be displayed correctly.

Privacy Statement (Handling Customer Personal Information)

April 1, 2016
TEPCO Power Grid, Inc.

TEPCO recognizes TEPCO has a responsibility to society to protect users' personal information. TEPCO provides this Privacy Statement to inform you of the policy for handling its Website-users' personal information.


The TEPCO Web site is managed for the purpose of providing information about TEPCO and achieving interactive communications with its users. Most pages are accessible without providing personal information. However, please note and consent that users might be required to provide TEPCO with users' personal information and TEPCO might use such information to the extent necessary for interactive communications. For example, a user may be required to provide TEPCO with users' personal information such as postal code, address, name, telephone number and e-mail address for TEPCO to reply to customer's inquiries or opinions.

Accuracy of Customer Personal Information

On demand for revision of personal information provided on the TEPCO Web site by users, TEPCO will carefully maintain and revise the information as accurately and timely as possible.

Restricting Access and Providing Information to Third Parties

TEPCO shall not disclose or provide to any third parties any personal information provided on the TEPCO Web site by users with exception of the following cases:

  • in case that a user agrees to provide or disclose the personal information;
  • in case of an emergency and necessity to protect someone's life, health or property; and,
  • in case that a provision or disclosure of the information is required by the applicable laws and regulations.

If necessary, TEPCO may disclose or provide the personal information to contractors only to the extent necessary to achieve the purposes for which the information is provided. In such case, TEPCO will obligate, via contracts and otherwise, TEPCO's contractors to never leak personal information, use it for other purposes than as stipulated herein or resubmit it. TEPCO will have such contractors implement appropriate management similar to that of TEPCO.

Inquiries for Customer Personal Information

In case that users wish to confirm their personal information, TEPCO will endeavor to provide such users with their personal information promptly after fully making sure the person who is making the request is the owner of the personal information. Provided, however, that the request may not be fulfilled when TEPCO's operations could be significantly affected, or TEPCO decides it is inappropriate to fulfill the request in accordance with laws, or social customs and business practices.
If there are any errors or misrepresentations in the personal information about you that TEPCO maintains, please inform TEPCO of your request through TEPCO's contact information or mailbox on the web page where you provided your information.

Handling Personal Information of Minorities

Personal information regarding to minors will be protected in the same manner as other personal information. Minors will provide the personal information on the TEPCO Web site with the consent of parents or guardian.


TEPCO complies with applicable laws and regulations relating to the protection of personal information and, if necessary, TEPCO will review the above-mentioned provisions and try to improve them.
This Privacy Statement was updated on May 4, 2011. TEPCO will inform you on the TEPCO Web site in the event that the current policy is altered materially.

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