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Respect for Human Rights
Information Dissemination/Education on the Policy
The TEPCO Group provides appropriate education and training to all officers and employees so that the Policy permeates the company. We will also not only incorporate this policy into related policies, procedures, and tasks to properly embed it in our operations, but also work on building the capability of individuals in charge of human rights DD for the effective implementation of human rights DD. Moreover, we will strive to respect human rights throughout the supply chain by thoroughly communicating the contents of the Policy to our business partners, including suppliers.
Commitment of Top Management
- Taking advantage of Human Rights Week, the Representative Executive Officer and President of TEPCO HD issued human rights messages on the intranet on December 1, 2021 and December 2, 2022.
- The leadership of many consolidated subsidiaries also sent out similar messages. (14 companies in FY2021, 21 in FY2022)
Training
- Ahead of establishing the Policy, we invited an external lecturer and hosted a training for directors entitled “Why do we need to respect human rights now?” (May 2021)
- We hosted an e-learning training to develop deeper understanding of the Policy for all employees (including temporary employees, part-time workers, and temporary staff) of TEPCO Holdings, core operating companies, and consolidated subsidiaries to which the Policy applies. (2021 4Q)
- In FY2022 we held training for officers of TEPCO HD, RP, PG, EP, and Group companies to advance initiatives for respecting human rights as a group-wide effort. This drove an increase in the human rights initiatives independently conceived and run at the workplace level.
- In FY2023, we conducted harassment prevention training for managerial staff responsible for ensuring proper workplace operations. The training aimed to deepen their understanding of how to prevent harassment and respond appropriately when it occurs.
- In FY2024, we implemented an e-learning program for all employees to enhance their understanding of the “TEPCO Group Customer Harassment Policy,” which was published on October 1, 2024, and to learn specific methods for addressing customer harassment.
- Additionally, we expanded the scope of the harassment prevention training conducted in the previous year for managerial staff to include team leaders—those who assist managers and provide guidance and support to team members. This expansion aimed to improve and elevate the level of understanding among core personnel who play a central role in leading the workplace.
Other Human Rights Trainings Held
| Target | Content・Attendance | |||||
|---|---|---|---|---|---|---|
| FY2022 | FY2023 | FY2024 | ||||
|
Officers (incl. Group companies) |
Training led by an external lecturer on how companies can meet expectations for respecting human rights in their business activities | 370 | Training led by an external lecturer on how companies can meet expectations for respecting human rights in their business activities | 310 | Training led by an external lecturer on how companies can meet expectations for respecting human rights in their business activities | 193 |
| Employees | Workplace-level trainings led by local managers and the HRC for HD, using tools such as the human rights training manual developed by the HD Human Rights Committee | 23,184 | Training sessions on human rights, covering the the Human Rights Policy, discrimination issues (including Buraku discrimination), and various forms of harassment were conducted by workplace managers and human rights promotion officers within each organization. | 17,553 | Training sessions on human rights, covering the the Human Rights Policy, discrimination issues (including Buraku discrimination), and various forms of harassment were conducted by workplace managers and human rights promotion officers within each organization. | 18,609 |
| Harassment prevention training for managerial staff was conducted by the Human Rights Promotion Officer at TEPCO Holdings. | 1,708 | Harassment prevention training for managerial staff and team leaders was conducted by the Human Rights Promotion Officer at TEPCO Holdings. | 2,214 | |||
| A training session was held to deepen understanding of the “TEPCO Group Human Rights Policy.” | 23,584 | A training session was held to deepen understanding of the “TEPCO Group Customer Harassment Policy.” | 24,853 | |||
| New hires |
|
515 |
|
611 |
|
709 |
| Consolidated subsidiaries | Trainings on human rights, discrimination, various types of harassment, and other topics, provided at the subsidiaries upon request and led by lectures from TEPCO HD | 2,000 | Training sessions on human rights, covering the Human Rights Policy, Buraku discrimination, and various forms of harassment were conducted by the human rights promotion officer at TEPCO Holdings. | 4,431 | Training sessions on human rights, covering the Human Rights Policy, Buraku discrimination, and various forms of harassment were conducted by the human rights promotion officer at TEPCO Holdings. | 1,548 |
| A training session was conducted to deepen understanding of the “TEPCO Group Customer Harassment Policy.” | 11,500 | |||||
Creative Approaches for Enhancing Sensitivity to Respect for Human Rights
Launching on the intranet a portal site on respect for human rights (July 2022)
- We improved the accessibility to our grievance mechanisms, and sorted training materials and information related to respect for human rights.
Establishing an emblem of respect for human rights and using pictograms
- We developed and have been using on various media an emblem and pictograms to visually promote respect for human rights.
- The aim of this move is to prevent harassment and foster mindsets/behavior of respecting each other’s human rights, by visually facilitating acute awareness of respect for human rights.
Emblem of respect for human rights

Human rights are inherent rights for people to live happily and humanly with dignity.
The TEPCO Group respects human rights, and this mindset underlies our operation.
This emblem likens our consideration for others to an image of a heart, and represents our respect for the human rights of all stakeholders.
Pictograms representing respect for human rights
These pictograms are created by the TEPCO Human Rights Committee with the hope that human rights will be respected in all aspects of our business.

Responding to Discrimination
(Buraku discrimination issue)
In addition to the above efforts, the TEPCO Group has long been committed to taking action on discrimination against Buraku people and other groups. We continue to do so through responses based on the Policy.
Responding to Discriminatory Graffiti
Discriminatory graffiti is sometimes found on the TEPCO Group’s electric power equipment and other facilities. To avoid becoming complicit in such human rights violations, we established a section in our intranet’s human rights portal site that focuses on how to counter discriminatory graffiti on our facilities. This section provides a manual on specific actions to be taken when such graffiti is discovered, an incident report form, and information on past cases. We take steps to encourage all Group companies to make use of these resources and join in our commitment to swiftly take proper action whenever discriminatory graffiti is discovered.
Fair Recruitment
In line with the Policy, the TEPCO Group fairly screens applicants by respecting their fundamental human rights, so as to ensure equal employment opportunities.
- Coordinators for screening for fair recruitment and awareness for human rights are appointed and notified to the responsible Public Employment Security Office.
- We set up a section on fair hiring and screening practices on our intranet’s human rights portal site. The section offers training resources and human rights-related information regarding hiring.
- When recruiting, we provide in-advance training on fair screening to new recruiters and interviewers.
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TEPCO has been included in a MHLW publication showcasing ten companies with best practices in prevention of harassment in recruitment.
Preventing Harassment against Job-seeking Students (for businesses)
■ MHLW publication on companies’ best practices in recruitment harassment prevention (TEPCO is presented on p.38; in Japanese)
















